Program Errors

"Error 9 Subscript Out Of Range" when trying to 'Add/Edit Payroll Data'

This article applies to the Payroll System only. Here is an example of the error message: Problem. The error is triggered when the user selects 'Add/Edit Payroll Data' from the Module Library, or the…

Christopher H
Updated 2 weeks ago by Christopher H

"Not Saved" message when saving Firm Information

Problem. This issue can occur when running the software stand-alone and more commonly when running the software on a network. A series of messages are displayed when the user attempts to save Firm In…

Christopher H
Updated 2 weeks ago by Christopher H

"Not saved" message when entering or exiting program

Problem. This issue can occur when running the software stand-alone and more commonly when running the software on a network. Two examples of this issue are known to occur: 1. A single message is dis…

Christopher H
Updated 2 weeks ago by Christopher H

"Small Fonts and Sans Serif can't be found" when Starting Program

See Error 380: Invalid property value.

John Logue
Updated 10 months ago by John Logue

"The feature you are trying to use..."

When you open a CFS program, you get the message, "The feature you are trying to use is on a CD-ROM or other removable disk that is not available." When you click the Cancel button, after a moment, y…

John Logue
Updated 10 months ago by John Logue

An error occurred during the move data process: -214...

This error has been known to occur during software installation and software update. A typical example of this type of error. The exact error text and error number may be slightly different depending…

Eric
Updated 1 week ago by Eric

Error 1004: Error Accessing Database

Error 1004 indicates trouble accessing the Access Database. It seems to be associated with Service Pack 2 or 3 for Windows XP. The problem originally occurred in 2007. The solution is to find and reg…

John Logue
Updated 11 months ago by John Logue

Error 1706: No valid source could be found for product ( ). The Windows Installer cannot continue.

Usually, error 1706 is preceded by an error message something like, “The feature you are trying to use is on a CD-ROM or other removable disk that is not available,” when you try to open a CFS progra…

John Logue
Updated 11 months ago by John Logue

Error 3022 in Payroll System

“The changes you requested to the table were not successful because they would create duplicate values in the index, primary key, or relationship.” Cause. This error may occur if the user opens the p…

John Logue
Updated 11 months ago by John Logue

Error 3031 when Restoring Payroll Data

Cause. Error 3031 reflects a compatibility issue between Microsoft Access and Asian language (Korean, Japanese) regional settings. If a backup database is created on a workstation where the regional…

John Logue
Updated 11 months ago by John Logue

Error 3045 in Payroll System

"Couldn't use; file already in use." This database access error can occur in CFS Payroll System and is generally intermittent. The program may fail on one workstation, while other workstations are ab…

John Logue
Updated 11 months ago by John Logue

Error 3049 in Payroll System

“Can't open database <name>. It may not be a database that your application recognizes, or the file may be corrupt.” See Error 3045 in Payroll System.

John Logue
Updated 11 months ago by John Logue

Error 3050 in Payroll System

“Unable to lock.” In a network environment, with multiple workstations accessing the Payroll System database, there are locking mechanisms to prevent one workstation from accessing data being changed…

John Logue
Updated 11 months ago by John Logue

Error 3051 in Payroll System Network Installation

Error 3051 indicates that the Payroll System database is effectively read-only. "Effectively Read Only" means that, because of file or folder attributes and/or security and sharing permission setting…

John Logue
Updated 11 months ago by John Logue

Error 3051 when Restoring Payroll Data

Cause. Error 3051 indicates that the payroll system database is "effectively read-only." In the case of the Restore utility, it indicates that the backup folder from which you are trying to restore i…

John Logue
Updated 11 months ago by John Logue

Error 3051: The Microsoft Jet database engine cannot open the file...

The complete text for the error is “The Microsoft Jet database engine cannot open the file <name>. It is already opened exclusively by another user, or you need permission to view its data.” The text…

John Logue
Updated 11 months ago by John Logue

Error 3075 in Payroll System

The text for this message indicates trouble with a query. Cause. The cause is incorrect format of the date fields. Solution. Open the Control Panel and select "Regional Settings.". Change the date fo…

John Logue
Updated 11 months ago by John Logue

Error 3112 in Payroll System

Message text is “Record(s) can't be read; no read permission on <name>.” Cause . Generally this means the database is corrupt. Solution . Sometimes this can be fixed by selecting “Repair and Compact”…

John Logue
Updated 11 months ago by John Logue

Error 32765 when printing

Problem. The error is displayed when printing. The error may make reference to the file: COMDLG32.OCX Cause. Typically an OCX and or DLL dependency file the software uses when printing is either miss…

Christopher H
Updated 1 week ago by Christopher H

Error 3343 in Payroll System

Message text is "Unrecognized database format." Cause . Generally this means the database is corrupt. Solution . Sometimes this can be fixed by selecting “Repair and Compact” from the Utilities menu.…

John Logue
Updated 11 months ago by John Logue

Error 339: component missing or not properly registered

CFS programs call upon sub-programs, which are shared with other applications. Generally, these sub-program files have an extension of.dll or.ocx. Error 339 will generally indicate which component is…

John Logue
Updated 11 months ago by John Logue

Error 3421 when Restoring Data

This error occurs when you are copying data from one computer to another by doing a backup on one and restoring on the other. Cause. The usual cause is that the program on the computer where you made…

John Logue
Updated 11 months ago by John Logue

Error 3633 when Starting Payroll System

Payroll System data is contained in a Microsoft Access database. Support for this database is provided by a group of sub-programs called the “Jet Engine.” Error 3633 indicates that the Jet Engine is…

John Logue
Updated 11 months ago by John Logue

Error 3800 in Payroll System

"...Index is not an index in this table." Cause. Generally this means the database is corrupt. Solution. Sometimes this can be fixed by selecting "Repair and Compact Database" from the Utilities menu…

John Logue
Updated 11 months ago by John Logue

Error 380: Invalid property value

There are a number of different situations in which this error may be encountered. Font Issues. MS Sans Serif and Small Fonts. Error 380 may indicate that there is a problem with fonts. The error may…

John Logue
Updated 11 months ago by John Logue

Error 381: Invalid property array index

Error 381 indicates that data presented to the program is inconsistent. It is looking for a nonexistent item in a list of items. For example, looking for item 13 in a list with only 10 items would be…

John Logue
Updated 11 months ago by John Logue

Error 400: Form already displayed; can't show modally

This error is seen after some other error has already caused the program to crash. It means the form you see on the screen belongs to a program which is no longer running. Close the form. Ignore this…

John Logue
Updated 11 months ago by John Logue

Error 429: ActiveX component cannot create object

Programs such as CFS Payroll System and TaxTools sometimes call upon other programs (sub-programs) to do common tasks. The above error message indicates that at least one of these sub-programs is mis…

John Logue
Updated 11 months ago by John Logue

Error 429: You don't have an appropriate license to use this functionality

Cause. This problem is not related to your CFS license code. It indicates some maintenance utility has caused a problem in the Windows registry for a component of the CFS program. Solution for progra…

John Logue
Updated 11 months ago by John Logue

Error 480: Can't create AutoRedraw image

Cause. Although the computer may have more than a gigabyte of real space, the amount of memory allocated by the operating system for graphics processing is a fixed amount. This error generally means…

John Logue
Updated 11 months ago by John Logue

Error 48: Trouble loading DLL

Usually this error is encountered when trying to create a backup in Payroll System. It is also sometimes seen at program start, but in that case the program generally operates without further trouble…

John Logue
Updated 11 months ago by John Logue

Error 52: Bad file name or number

Network Configuration. Error 52 at program start is frequently the result of a network configuration problem. Examples are: Use of UNC paths, and. Sharing the wrong folder.. UNC Network Paths. Error…

John Logue
Updated 11 months ago by John Logue

Error 5: Invalid procedure call

At Program Start. Incorrect Configuration. Error 5 at program start is most often caused by an incorrect configuration, usually due to a change in disk drive layout. For example, in the network versi…

John Logue
Updated 11 months ago by John Logue

Error 63 and Error 380

Problem. When data access is prevented by a combination of errors 63 and 380, the problem is probably inconsistent data, such as a mixture of old and new reference files. Perhaps during an update som…

John Logue
Updated 11 months ago by John Logue

Error 6: Overflow

Error 6 indicates that the program has done a calculation and the result is too large to be useful. An example would be when you expect an answer to be between 0 and 100 and the answer comes out to 1…

John Logue
Updated 11 months ago by John Logue

Error 7 when Starting Program

Error 7 is caused by a conflict with a component of CompuServe online service. It can occur if the program is set to "Check for web updates when program starts." Use File Find (or Search) to locate t…

John Logue
Updated 11 months ago by John Logue

Error 70: Permission Denied

Error 70 can occur when an attempt is made to modify a file which is being used by another program. The error may be encountered in the following situations. Updating the Program. Automatic Update. I…

John Logue
Updated 10 months ago by John Logue

Error 75: Path/File Access Error

Error 75 usually indicates a rights issue. The most common problem is that the logged on user does not have the right to modify files in the designated folder. There are, however, a number of other s…

John Logue
Updated 10 months ago by John Logue

Error 9 and Error 381

Error 9: Subscript out of range. Error 381: Invalid property-array index. When these errors occur soon after starting the program, there is a problem with internet access. Solution. The immediate sol…

John Logue
Updated 10 months ago by John Logue

Error 9 and Error 63

Problem. When data access is prevented by a combination of errors 9 and 63, the problem is probably inconsistent data, such as a mixture of old and new reference files. Perhaps during an update some…

John Logue
Updated 10 months ago by John Logue

Error 94 - Invalid Use Of Null: When Trying To Add/Edit Payroll Data

This article applies to the Payroll System only. Problem. This error is encountered in Payroll System when the user tries to add/edit payroll data. Typically, attempting to access a single employee t…

Christopher H
Updated 2 weeks ago by Christopher H

Error TX4OLE invalid property value 1-900

This error sometimes occurs when opening a letter in Tax Corresponder. It may also occur in other CFS programs when creating a cover letter or invoice. Cause. The error is generally caused by a confl…

John Logue
Updated 10 months ago by John Logue

Error Using Font - There was an error using the font OCR-ACFS [Payroll System Only]

This article is for use with our Payroll System software only. Problem. When printing from the software the following error message is displayed: Cause. The Payroll System software uses two custom fo…

Christopher H
Updated 1 week ago by Christopher H

Form is missing text and/or graphics (boxes, shading and lines)

This problem can occur onscreen while filling in a form and or when a form is printed. Problem. Forms may be missing text, data and or graphics like boxes, shading and lines. The layout of the form l…

Christopher H
Updated 1 week ago by Christopher H

Items "Not Saved"

When exiting a program causes a string of messages listing items that are "not saved," it means that the user has read-only access to a file that needs to be written to. If this is a network installa…

John Logue
Updated 10 months ago by John Logue

MICR Font Not Installed - The MICR font necessary to print on blank check stock is not installed

This article is for use with our Payroll System software only. Problem. When printing from the software the following error message is displayed: Cause. The Payroll System software uses two custom fo…

Christopher H
Updated 1 week ago by Christopher H

Message During Automatic Backup: Change Backup Location - The Specified Location Cannot Be Used For The Backup

Problem. When exiting the software an automatic backup is initiated, but the following message is displayed: A backup folder is already in place and has been used for some time. Why is this happening…

Christopher H
Updated 1 week ago by Christopher H

Message that something "needs to be installed" or "is on CD"

Cause. There are several situations which can cause this behavior: missing modules, partially installed programs, poorly designed programs. For example, Microsoft Office sometimes requests additional…

John Logue
Updated 10 months ago by John Logue

Your Network Data Is Read-Only

Errors 75 and 3051 are usually indications that your access to data on the network is not properly configured. The network versions of CFS programs allow data to be stored and manipulated on a storag…

John Logue
Updated 11 months ago by John Logue

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