Non-technical

Can I get a user’s manual for CFS programs?

A user's manual is not available for CFS programs. However, there are various types of help available: A Windows Help file can be accessed from the program's Help menu or by pressing the F1 key, whic…

John Logue
Updated 7 months ago by John Logue

Do I need a network license?

If you are only using CFS software on one computer with no network, you obviously do not need a network license. Even if you are using CFS software on multiple computers in the same office, you do no…

John Logue
Updated 9 months ago by John Logue

How do I contact CFS for technical support?

If you can't find the solution to your problem here in our knowledge base, there are other resources, including links to Chat Support and a Technical Support Request form, on the Technical Support pa…

John Logue
Updated 8 months ago by John Logue

How do I print to a PDF?

Worksheets, forms, etc. can be sent to a client by creating and emailing a PDF (Portable Document Format) file. This is accomplished by means of a PDF print driver, such as PDF995. PDF995 is availabl…

John Logue
Updated 9 months ago by John Logue

How many computers am I licensed for?

There is no limit to the number of machines on which you are permitted to use our software. You are licensed for either the "single user version" or the "network version." The difference between the…

John Logue
Updated 7 months ago by John Logue

Where can I get help for Fill-N-Print?

For technical support for the Fill-N-Print tax forms program, please call the following toll-free number: (800) 909-8340. Support is available from 8:00 AM to 6:00 PM eastern time with extended hours…

John Logue
Updated 7 months ago by John Logue

Where's my W2/1099 program?

Are you sure you ordered it? Many of our customers order both the 941/940 and the W-2/1099 components of the Payroll System. However, because 941/940 is released at the beginning of the year and W-2/…

John Logue
Updated 7 months ago by John Logue

Why aren't all the programs I ordered on the CD?

The software installer on the "CFS Software for Tax Professionals CD" does three things, in sequence. It opens a "Firm Information" form for you to fill out, so that the program knows which software…

John Logue
Updated 7 months ago by John Logue

Why can't I order forms and envelopes over the phone?

We are happy to take your software order over the phone, but we ask that orders for forms and envelopes be submitted in writing. We want to be sure we send you the exact type and quantity of form and…

John Logue
Updated 9 months ago by John Logue

Why didn’t you tell me to renew my programs?

We did! Or at least we tried to. CFS mails postcards reminding customers to renew in April, July, and September. We send multiple email reminders from mid-April through December. We even make courtes…

John Logue
Updated 8 months ago by John Logue

Why do I need a MyCFS account?

A MyCFS account allows you to: View your renewal notice and renew your CFS products,. View your order history ,. Track UPS shipments,. Look up your license codes ,. Notify us of a change of address o…

John Logue
Updated 9 months ago by John Logue

Why does CFS no longer send renewal packets?

Prior to 2019, we sent customers a renewal packet in the spring, summer, and fall, containing a renewal form, a catalog, a newsletter, and a business reply envelope. In 2018, the Supreme Court determ…

John Logue
Updated 9 months ago by John Logue

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