Data Migration
E-Filing
1099 E-Filing
"Recopying" your File Name and Path to the Windows Clipboard
1099 E-Filing Overview
Applying for a Transmitter Control Code (TCC)
Checking Size of Uploaded File
FIRE System Upload: Navigating to your File
Navigating the IRS FIRE System Website
Printing Summaries and Reports
Payroll Return E-filing
Forms 94x
E-filing Forms 94x with Payroll System
Modifying Your IRS E-file Application to E-file Forms 94x
Requirements to E-File Forms 94x
CA Forms DE 9 and DE 9C
Texas C3/C4 Employer's Quarterly Report
W-2 E-Filing
FAQ
Backup/Restore/Migrate
How do I back up/restore my data?
How do I backup to and restore from a CD or DVD?
How do I configure automatic backup?
How do I find missing backup data?
How do I move CFS programs and data to a new computer?
How do I move CFS programs and data to a new server?
How do I send client data to a colleague via email?
Why does Financial Planning Tools indicate restore database is being shared?
Why is the program not automatically backing up?
General
Data Locations (Default)
Do W-2, W-3, 1099, or 1096 forms need to be printed on red forms or on plain paper in black ink?
How To Download And Install Software From The CFS Website
Software locations
The top of the window is off screen
Uninstalling
Where to download CFS software
Workstation setup locations
Install/Update
How do I download and install an update from within the program?
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How do I install a program or update in "safe mode?"
How do I install programs from CD?
How do I manually download and install an update?
How do I map a network drive?
How do I perform a network setup?
How do I perform a workstation setup?
What is the purpose of a network license?
Why does my desktop shortcut open the installer?
Why does the setup tell me to reboot the computer?
License Code/Firm Information
How do I change my address or firm name?
How do I edit my license code/firm information?
How does my license code work?
Where can I find my Customer ID number?
Where can I find my license code?
Why can't I call to update my firm name/address?
Why does my license code change?
Why does the installer tell me my license code is invalid?
Non-technical
Can I get a user’s manual for CFS programs?
Do I need a network license?
How do I contact CFS for technical support?
How do I print to a PDF?
How many computers am I licensed for?
Where can I get help for Fill-N-Print?
Where's my W2/1099 program?
Why aren't all the programs I ordered on the CD?
Why can't I order forms and envelopes over the phone?
Why didn’t you tell me to renew my programs?
Why do I need a MyCFS account?
Why does CFS no longer send renewal packets?
Installation
Instructions and Procedures
CSV Import Guidelines
Connecting to an Existing Network Database
Creating a New Network Database
Entering Data at a Client's Office
Health Insurance Compensation for 2% Owners of S-Corps
Hide/Display State Forms
Install Procedure - Add private database
Install Procedure - Continue private database next year
Manually Importing Client Data From The Previous Year
Payroll System Database Reconstruction
Payroll System QuickBooks Import
Setting: Application Mode
Special Database Recovery Detail Instructions
Special Database Recovery Overview
Switching Between Single-User Mode and Network Mode
W2/1099: Transferring data between 1099-MISC form and 1099-NEC form
Where is the 4th Quarter 941 module for 2020?
Release Notes
Troubleshooting
Download/Install/Update Issues
After installation the desktop shortcut icon is wrong
CD install fails with message "Previous installation not found"
CFS Setup Runs Another Vendor's Installer
Error 12007 "Name not resolved" on Update from the Web
Error 12029 "Cannot Connect" on Update from the Web
Error 12031 when Downloading
Error 339 "File is not correctly registered" During Install
Error 339: CSCMD32.OCX etc failed to self-register
Error 339: THREED32.OCX is not correctly registered
Error 339: VSSPELL6.OCX failed to self-register
Error 35756 when Starting Program
Error 35761 when Attempting to Update
Error 35764 when Attempting to Update
Error 5001 on Installation
Error Message: "A previous version of [program] was not found..."
Error Message: "Not a Valid Win32 Executable"
Error Message: "Version of the application could not be determined"
Error Message: "Zip file damaged"
Mapped network drives are not visible during installation
Move Data Process Errors
Setup Stalls During Full Install
Still Running Old Version after Update
Update Setup Reports File Is Locked
Update Setup Stalls
Printing Issues
Error 16 when Printing Form
Error 2018: Page margins are too large, can't run report
Error 2019 when Printing Report
Error 429 when Printing Form
Error 482 when Trying to Print
Error 484 when Trying to Print
OCR-A (or OCR-ACFS) font is not properly installed
Printing paychecks freezes Payroll System
Printing: Forms are Crunched Into A Small Area At The Top Of The Paper
Program Crashes Without Error Message when Printing
Program Errors
"Error 9 Subscript Out Of Range" when trying to 'Add/Edit Payroll Data'
"Not Saved" message when saving Firm Information
"Not saved" message when entering or exiting program
"Small Fonts and Sans Serif can't be found" when Starting Program
"The feature you are trying to use..."
An error occurred during the move data process: -214...
Error 1004: Error Accessing Database
Error 1706: No valid source could be found for product ( ). The Windows Installer cannot continue.
Error 3022 in Payroll System
Error 3031 when Restoring Payroll Data
Error 3045 in Payroll System
Error 3049 in Payroll System
Error 3050 in Payroll System
Error 3051 in Payroll System Network Installation
Error 3051 when Restoring Payroll Data
Error 3051: The Microsoft Jet database engine cannot open the file...
Error 3075 in Payroll System
Error 3112 in Payroll System
Error 32765 when printing
Error 3343 in Payroll System
Error 339: component missing or not properly registered
Error 3421 when Restoring Data
Error 3633 when Starting Payroll System
Error 3800 in Payroll System
Error 380: Invalid property value
Error 381: Invalid property array index
Error 400: Form already displayed; can't show modally
Error 429: ActiveX component cannot create object
Error 429: You don't have an appropriate license to use this functionality
Error 480: Can't create AutoRedraw image
Error 48: Trouble loading DLL
Error 52: Bad file name or number
Error 5: Invalid procedure call
Error 63 and Error 380
Error 6: Overflow
Error 7 when Starting Program
Error 70: Permission Denied
Error 75: Path/File Access Error
Error 9 and Error 381
Error 9 and Error 63
Error 94 - Invalid Use Of Null: When Trying To Add/Edit Payroll Data
Error TX4OLE invalid property value 1-900
Error Using Font - There was an error using the font OCR-ACFS [Payroll System Only]
Form is missing text and/or graphics (boxes, shading and lines)
Items "Not Saved"
MICR Font Not Installed - The MICR font necessary to print on blank check stock is not installed
Message During Automatic Backup: Change Backup Location - The Specified Location Cannot Be Used For The Backup
Message that something "needs to be installed" or "is on CD"
Your Network Data Is Read-Only
Tutorials
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Formatting a field for SSN or EIN
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Utilities
Table of Contents
- All Categories
- Tutorials
- Payroll System
- Direct Deposit in LivePayroll
Direct Deposit in LivePayroll
Updated
by John Logue
Setting Up Direct Deposit
User Setup
Before you can use the Direct Deposit feature, you must enroll with National Payment Corporation ("NatPay") and set up a user account. To set up your account, open Direct Deposit Utilities:
- Click the Payroll Data button,
- Click the Print button, and
- Click the Direct Deposit Utilities button in the bottom left corner of the Print dialog:

In the Direct Deposit Utilities dialog, click the User Setup button:

NatPay Account Application
All of the necessary application forms are included in PDF format (Acrobat Reader required). You must first, complete an application for either a Processor Account or a Regular Account.

- Choose the Regular Account form if you will only be making deposits for your own company.
- Choose Processor Account if you will be making deposits for other employers.
Instructions on how to complete and submit the form are in the Introduction on page 1. Scroll through the form and fill in all of the necessary fields. (Some fields have been filled in for you.) Once completed, the document can be electronically signed, saved, and emailed to NatPay. If you have questions, call NatPay at (813) 222-0333.

Once NatPay has set up your account, return to the User Setup screen and fill in your NatPay account number:

Be sure to select the correct radio button for the type of account:

Client Authorization Form
If you have applied for a Processor account, you must provide each of your clients with a copy of the Client Authorization Form, which the client must fill out and submit to NatPay.

Before giving the file to your client(s), fill in the PPP Information section of the form with your NatPay account information and save the file.

Employee Authorization Form
You will also need to provide each client with a copy of the Employee Authorization Form to distribute to its employees. If you are doing payroll for your own employees, distribute the form to them.

This form is not returned to NatPay. The information on it will be used to set up each employee in the Employer Setup, which is the next step.
When you have completed the User Setup, click OK to return to the Direct Deposit Utilities menu.
Employer Setup
The next step is to complete the Employer Setup. Click the Employer Setup button in the Direct Deposit Utilities dialog.

Enter the Employer's NatPay Account Number:

The Employer's Banking Information will be filled in if you have previously printed checks for this employer:

The information is entered on the Blank Check Setup screen. (See Payroll System Help file.)
Enter Routing and Account Numbers for each participating employee:

Initially, it is suggested you set the status to Prenotification ("Prenote"). The first file transmitted will verify the employee's bank information, but will not include a check amount. Instead, a paper check will be printed. The status will then be automaticaly changed to Direct Deposit ("DirDep").
- Click Yes to set status to Prenote for this employee only.
- Click Yes to All to set status for all employees.

Select from the dropdown menu whether the account Type is Checking or Savings:

You can also set the Status from a dropdown menu:

When you have entered banking information for all participating employees, click OK, then click OK again to exit Direct Deposit Utilities.
Complete the Employer Setup for each client for whom you will be processing direct deposits.
Processing Direct Deposits
Once you have set up a NatPay account for yourself (and for other employers if you will be acting as a processor for them), processing direct deposits is as easy as printing checks.
Entering Payroll Data
Select the employer for which you will be processing payroll, and click Payroll Data:

Enter the data for each check into the payroll grid, just as you would when printing checks.
When all checks for this pay period have been entered, click the Print button:

The employer's bank information is recorded under Check Setup:

Validating Employer Account
The first time you process a direct deposit for an employer, you should validate the account number. Click the Direct Deposit Utilities button to open Direct Deposit Utilities, then click Account List and enter your NatPay password.

You will be presented with a list of all of your employer accounts. If there is a discrepancy, it will appear in red. If this is the case, you have probably entered an account number incorrectly.

When you are finished with Direct Deposit Utilities, click OK to return to the Print dialog.
Processing Paychecks
In the Print dialog, either select individual paychecks to be processed, or click Select All.

Note that in the above scenario:
- The two employees with DD status will receive direct deposit, and
- The other two employees will receive paychecks, but
- June's status will change from PN to DD, and she will receive direct deposit next pay period.
For employees receiving direct deposit, a pay notice will be printed stamped NON-NEGOTIABLE.
Click Print to process paychecks. You will receive a notice confirming the Requested Credit Date for direct deposit...

...a notice confirming that you are ready to print...

...a notice confirming transmission of the direct deposit file...

...and a notice confirming that the file has been received by NatPay:

If an employee's status was set to Prenotification, you will also receive a notice that the setting has been changed to Direct Deposit.

Checking File Status
To check the status of your direct deposit transmission, open Direct Deposit Utilities, and click File Status.

You will receive a report of files recently transmitted, together with their status. You will also receive email notifications at the address(es) included on your NatPay application.
For more information, please see the program's Help file.