Table of Contents

Can't scroll down to see all clients on the Step 2 tab of e-filing

Eric Updated by Eric

Problem

On Step 2 of e-filing, there are so many clients on the list that the ones toward the bottom are off screen and can't be scrolled to.

Cause

The number of rows on the grid causes it to spill off screen.

Solution

Sort by form type by clicking on the header of the first column. Select the desired records and create a file from them.

How did we do?

A client's file is not on the list of those that can be E-Filed

IRS website is unresponsive

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