When will I receive my order?

Juliana Caiazzo Updated by Juliana Caiazzo

Software

Software programs that are already released are available to download once you have received your order receipt. To learn whether a program is released, see When will my program be released (or when will it be updated)?

See also: How can I find the status of my order? (Software Order Status)

Tax Forms

Please note that forms for the upcoming tax year begin to be shipped during summer or fall every year.

Items that are available are generally shipped within 1-3 business days after an order is processed. Shipping times for items that are not yet available, such as when someone orders the upcoming year's tax forms early, can take much longer. Next year's tax forms usually start shipping late summer or early fall.

Once an order has been shipped, you will receive an email with UPS tracking information.

To check the status of a forms order that has been shipped, see Tracking Tax Forms or Tax Supply orders.

Tax Return Supplies (Folders and Envelopes)

We will email a receipt to the account we have on file as soon as your order is processed. Items that are available are generally shipped within 1-3 business days after an order is processed.

Once an order has been shipped, you will receive an email with UPS tracking information.

To check the status of a forms order that has been shipped, see Tracking Tax Forms or Tax Supply orders.

Supply shortages can delay when an order is shipped. If this is the case, check our website to see if supplies are back-ordered. Call (800) 343-1157 for an estimate as to when to expect them to be restocked.

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