Why can't I call to update my firm name/address?

John Logue Updated by John Logue

It is very important that you keep CFS apprised of any changes in your firm name or address. Not only do we need to ensure that our mailings reach you, but your license code is determined in part by your firm name and address. If you change the firm name or address within most CFS programs, they will cease to function unless you also update the license code.

We may rely on a phone call where there is no alternative, such as on initial orders. However, we generally require changes in firm name and address be in writing. It is the only sure way to avoid communication and spelling errors.

(See How do I change my address or firm name?)

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