Why does my desktop shortcut open the installer?

If a program update was downloaded into the program folder itself (e.g., C:\CFSLIB\PR2026), it can cause the shortcut to instead launch the installer instead of the program itself.

Solution

  1. Open Windows (or "File") Explorer and navigate to the program folder (e.g., C:\CFSLIB\PR2026).
  2. In the folder, find the update file you downloaded. It should be indicated by a round green CFS icon.
  3. Move the installer to an easy to find place, like your downloads or desktop folder.
  4. Double-click on the update file at its new location. This should open the installer, and it should be able to accomplish the update.

How did we do?

Uninstalling the Software

Why does the setup tell me to reboot the computer?

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