When am I supposed to renew?

Michael Toney Updated by Michael Toney

You may renew when you want to. There are several renewal options.

"Early renewal seasons"

  • Spring - best discounts for renewing next year's products early
  • Summer - second best discounts for renewing next year's products early
  • Fall - third best discounts for renewing next year's products early

You may still get the renewal price (for any program you've had before) even if you wait until after the program has been released.

The choice is yours as to when to renew.

How we remind you to renew

  • We'll typically send a renewal reminder via mailed letter or post card each spring.
  • We'll typically send at least 2 emailed renewal reminders each spring.
  • Expect a couple more emailed renewal reminders during the summer if you did not renew something in the spring.
  • Expect a couple more emailed renewal reminders during the fall if you still have not renewed something.
  • For those who still have not renewed, we'll try to make a courtesy call during 4th quarter.
  • Late in the year, we might target emails at select, unrenewed customers.
Our program might remind you to renew via a pop-up message.

How did we do?

What shipping options are available to Alaska and Hawaii customers?

When will my order be shipped?

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