When am I supposed to renew?

Michael Toney Updated by Michael Toney

You may renew when you want to. There are several renewal options.

"Early renewal seasons"

  • Spring (April 15th - May 31st) - best discounts for renewing next year's products early
  • Summer (June 1st - August 31st) - second best discounts for renewing next year's products early
  • Fall (September 1st - October 31st) - third best discounts for renewing next year's products early

You may still get the renewal price (for any program you've had before) even if you wait until after the program has been released.

The choice is yours as to when to renew.

How we remind you to renew

  • We'll typically send a renewal reminder via mailed letter or post card each spring.
  • We'll typically send at least 2 emailed renewal reminders each spring.
  • Expect 2 or 3 more emailed renewal reminders during the summer if you you have not already renewed something for the upcoming year.
  • Expect a 2 or 3 more emailed renewal reminders during the fall if you still have not renewed something for the upcoming year.
  • For those who still have not renewed, we'll try to make a courtesy call during 4th quarter.
  • Late in the year, we might target emails at select, unrenewed customers.
Our program might remind you to renew via a pop-up message.

Here's what a spring renewal reminder that is mailed might look like:

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