Where's my receipt?

Angelynn Prejeant Updated by Angelynn Prejeant

After an order is processed, we email a receipt to the email address provided when the order was placed, as well as any other email addresses we have on your account.

Still can't locate your receipt?

If the payment was already processed and you still do not see the receipt in your inbox, check your spam or junk folder. Removing our emails from your spam folder and adding customerservice@taxtools.com as a contact can prevent future emails from going to one of these folders. It's also possible for your email provider to block incoming emails that come from us.

View Order History

If you are still having trouble locating your emailed receipt, you can view a detailed summary of an order by following these steps:

  1. Log-in to your MyCFS account, hover your cursor over the MyCFS tab, then click on Order History.
  2. Click on the folder icon located to the left of the order number. You will be able to view order details on the following page.

How did we do?

When will my order be shipped?

Why can't I order forms and envelopes over the phone?