Table of Contents

Move Data Process Errors

John Logue Updated by John Logue

The "Move Data Process Error" message means that an error has occurred during the process of moving data from installation storage to the program folder. The error message number begins with “-214”. The last 4 digits can be used to determine the cause and solution.

4713 cannot create a file when that file already exists

Go to the server to create the CFSLIB folder under the appropriate share point. Then bring up Properties on that CFSLIB and set permissions to allow MODIFY for USERS (or EVERYONE). It would probably be a good idea to create the program folder under that CFSLIB so during the installation from a workstation you can browse to that program folder.

4770 Automation Error Specified Module could not be found

Not an error encountered in program installation. Try uninstalling and reinstalling the program. In some cases, it was traced to DAO module trouble and was fixed by registering the DAO module.

4773 Unknown. Found installation had previously been done

This seems to have been bad installation material in NY WSSETUP in 2009.

4857 Disk is full

Free up some disk space on the appropriate drive and try the installation again.


This error was encountered in conjunction with a bad download - CRC errors. Try to download a fresh copy of the installer and try the installation again.

4891 General access denied error

Generally this means the logon being used on the workstation does not have administrator privileges. If the download has been saved, right click on it and run as administrator. That sometimes works even without asking for admin name and password.


This error seems to have been caused by smudges on the installation CD. Clean the disk and try the installation again.

7259 Unspecified error

This is not an error encountered in installation. This error is encountered in conjunction with printing. Try rebooting the workstation.

7848 The object invoked has disconnected from its clients

This is not an error encountered in installation. This code seems to be a catch-all. The conditions around the error are many and not connected.

  • Sometimes the error is encountered when trying to print to a physical printer. But printing to a printer driver is ok. And printing from the file to that printer works.
  • Sometimes the problem is resolved by uninstalling the program and reinstalling it.
  • Sometimes it is necessary to run Check Disk.

7849 The method called does not exist on the server

This indicates the system has been damaged, probably by uninstalling software or running a “clean up” utility. Uninstall the CFS program and reinstall it.

8113 Catastrophic failure

Make sure the destination program folder exists (create it if necessary). Also check the security on CFSLIB to make sure USERS have MODIFY allowed. Then when you get to the Destination Folder screen of the installation, click on the browse button and navigate through the drive letter through CFSLIB to the destination folder. Note that this problem has been encountered even when the destination was the C: drive.

How did we do?

Modules do not load and no error is displayed

OCR-A (or OCR-ACFS) font is not properly installed