BSO User ID and Accuwage Online

Suzette Ciplickas Updated by Suzette Ciplickas

User ID

Important reminder! To complete BSO account set-up- BSO Request access to the SSA Services Suite for Employers  Setting up the SSA Service Suite for Employers can take up to 2 weeks to complete as the BSO will mail you an activation code.
Must I get a BSO User ID before I submit my file? Each person in your company who is using BSO should register for his or her own BSO User ID.
BSO User ID’s are assigned to and stay with a person. If you leave and go to a different company, please update your employer information.

User ID - To use the BSO

− As a designated individual authorized by your company, you will use your BSO User ID to use the BSO to access various online services. You'll need your BSO User ID and password to upload files and to check the status of your file.

The person uploading the file or checking the status of the file will use his or her own BSO User ID and password. This does not have to be the same person whose BSO User ID is inserted in the file as explained above.

User ID - As an Electronic Signature

The User ID will be used as an Electronic Signature in the file that you create with the e-File Add-on. Please see W-2 E-Filing Step 1: Providing Submitter Data

Employer Submitter: You will use the BSO User ID as your signature for the file.

This should be the BSO User ID of the person responsible for the file and attesting to its accuracy. It would generally be the same individual who would be signing the attestation statement on the Form W-3. You will be attesting that "under penalties of perjury, you declare that you have examined this file's data and that to the best of your knowledge and belief, it is true, correct, and complete."

Third-Party or Payroll Practitioner Submitter: You will use the BSO User ID as your signature for the file.

This should be the BSO User ID of the person responsible for the file and attesting to its accuracy. This attestation is based on the information available and assurances provided by the client.

Accuwage Online

What is AccuWage Online?

AccuWage Online is a free internet application offered by SSA that enables you to check EFW2 (W-2 Wage and Tax Statement) and EFW2C (W-2C Corrected Wage and Tax Statement) formatted wage files for format correctness before submitting them to SSA.

• In order to use AccuWage Online to test your wage files, you must have a valid BSO User ID and password with the Employer Services profile.

• You can access AccuWage Online by logging into your BSO account and going to the Employer Wage Reporting (EWR) application homepage.

Will AccuWage Online identify all errors in the file?

AccuWage Online is available for testing wage files in the current year EFW2/EFW2C formats.

• AccuWage Online identifies many, but not all, errors.

• AccuWage Online does not verify names and SSNs. Consider using Social Security Number Verification Service (SSNVS) by visiting www.socialsecurity.gov/employer/ssnvs_handbk.htm

• The likelihood that SSA will reject the file is greatly reduced, if you correct the errors found by AccuWage Online.

Additional Help

Whom should I call if I have problems with registration? Call 1-800-772-6270 Monday through Friday, 7:00 a.m. to 7:00 p.m., Eastern Time or see Appendix A for additional resources.
Whom should I contact if I have problems using BSO?
• Call 1-888-772-2970 Monday through Friday, 8:30 a.m. to 4:00 p.m., Eastern Time, or
• Send an E-Mail message to bso.support@ssa.gov
Whom should I call if I have a problem with AccuWage Online?
• For general assistance, including navigation or results, call Employer Reporting Assistance at 1-800-772-6270 (toll free). For TTY, call 1-800-325-0778 Monday – Friday 7:00 a.m. to 7:00 p.m. Eastern Time.
• If you experience problems running AccuWage Online and need technical assistance, call 1-888-772-2970 (toll free).

How did we do?

W-2 E-Filing: BSO File Errors

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