Error Message: "Not a Valid Win32 Executable"


This message indicates that the file was not completely downloaded. Only a portion of the file is present on the computer, and therefore the file will not execute. This happens infrequently with broadband (DSL, cable, etc.) but is a common problem with dial-up connections.


Try the operation again, comparing the expected file size to what actually gets downloaded.

When downloading a large file by means of a dial-up connection, service may "time out" after about 30 minutes. To prevent this, every twenty minutes or so move the mouse (don't click, just move).

If the download fails consistently, download to a flash drive at some other physical location. For example, if the download problem happens at the office, try downloading to a flash drive at home. You can then plug the flash drive into the computer where the file could not be downloaded and run the setup from the flash drive.

How did we do?

Error Message: "A previous version of [program] was not found..."

Error Message: "Version of the application could not be determined"