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Error: "The program cannot connect to the CFS server"

Christopher H Updated by Christopher H

Problem

This error typically occurs during user login.

Cause

The software is unable to connect with the CFS server on the Internet.

Solution

An Internet connection is required to initially activate the software. It can go without a connection for up to 30 days after that, at which point it needs to connect to the internet again.

If an internet connection is made but the error persists, try the following:

  1. Log into the program.
  2. Leave it open for at least 10 minutes.

If the error still persists, please see Troubleshooting: Internet Connectivity.

How did we do?

Error: "An internet connection was not found"

Error: Component Not Registered or Component Missing

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