Table of Contents

"Unable to open infobase"

Christopher H Updated by Christopher H

Problem

When running Quick Reference Guide, an "Unable to open the infobase" error appears.

Cause

This is usually caused by an incomplete installation of Quick Reference Guide.

Solution

Reinstall to repair the software. This will ensure the software is up-to-date and complete.

See: Reinstalling and Repairing Software

How did we do?

"This client is currently locked by another user. Access is denied."

After installation the desktop shortcut icon is wrong

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