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"Component 'csftpax7.ocx' or one of its dependencies not correctly registered: a file is missing or invalid"

Eric Updated by Eric

Problem

When starting the program, the error "Component 'csftpax7.ocx' or one of its dependencies not correctly registered: a file is missing or invalid" appears.

Cause

Anti-virus software may have mistakenly flagged our program as a threat.

Solution

If the software is run on a network, run WSSetup. See How do I perform a workstation setup?

If it is a single-user installation, reinstall the program. See Reinstalling and repairing software.

How did we do?

"Cannot find associated company information" on IRS FIRE

"Download failed" error

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