Is the IRS website down?

Eric Updated by Eric

We sometimes take calls from our e-file users asking if the IRS website (MeF, E-Services, FIRE system, etc.) is down. Since it's beyond the scope of our software there's not much we can do about it, except give some general advice.

Solution 1: Try again after hours

Often, the cause is that the IRS site is overloaded. Users may not even be able to login and might be presented with an "internal error" message.

Our recommendation is try again outside of business hours or in a few days. Mornings and evenings seem to be best.

Solution 2: Clear the browser's cache and cookies

Do an internet search for clearing the cache and cookies for your browser (Google Chrome, Mozilla Firefox, Microsoft Edge, etc.).

Solution 3: Try a different browser

A problem with one internet browser (Google Chrome, Mozilla Firefox, Microsoft Edge, etc.) might not occur in a different browser. Try to connect using a different browser.

How did we do?

IRS requires existing TCC holders to reapply using the new IR application

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