Data Migration
E-Filing
1099 E-Filing
"Recopying" your File Name and Path to the Windows Clipboard
1099 E-Filing Overview
Applying for a Transmitter Control Code (TCC)
Checking Size of Uploaded File
FIRE System Upload: Navigating to your File
Navigating the IRS FIRE System Website
Printing Summaries and Reports
Payroll Return E-filing
Forms 94x
E-filing Forms 94x with Payroll System
Modifying Your IRS E-file Application to E-file Forms 94x
Requirements to E-File Forms 94x
CA Forms DE 9 and DE 9C
Texas C3/C4 Employer's Quarterly Report
W-2 E-Filing
FAQ
Backup/Restore/Migrate
How do I back up/restore my data?
How do I backup to and restore from a CD or DVD?
How do I configure automatic backup?
How do I find missing backup data?
How do I move CFS programs and data to a new computer?
How do I move CFS programs and data to a new server?
How do I send client data to a colleague via email?
Why does Financial Planning Tools indicate restore database is being shared?
Why is the program not automatically backing up?
General
Data Locations (Default)
Do W-2, W-3, 1099, or 1096 forms need to be printed on red forms or on plain paper in black ink?
Does CFS software save client data in the cloud?
How To Download And Install Software From The CFS Website
Software locations
The top of the window is off screen
Uninstalling
Where to download CFS software
Workstation setup locations
Install/Update
How do I download and install an update from within the program?
How do I download and install the single user version of a program?
How do I install a program or update in "safe mode?"
How do I install programs from CD?
How do I manually download and install an update?
How do I map a network drive?
How do I perform a network setup?
How do I perform a workstation setup?
What is the purpose of a network license?
Why does my desktop shortcut open the installer?
Why does the setup tell me to reboot the computer?
License Code/Firm Information
How do I change my address or firm name?
How do I edit my license code/firm information?
How does my license code work?
Where can I find my Customer ID number?
Where can I find my license code?
Why can't I call to update my firm name/address?
Why does my license code change?
Why does the installer tell me my license code is invalid?
Non-technical
Can I get a user’s manual for CFS programs?
Do I need a network license?
How do I contact CFS for technical support?
How do I print to a PDF?
How many computers am I licensed for?
Where can I get help for Fill-N-Print?
Where's my W2/1099 program?
Why aren't all the programs I ordered on the CD?
Why can't I order forms and envelopes over the phone?
Why didn’t you tell me to renew my programs?
Why do I need a MyCFS account?
Why does CFS no longer send renewal packets?
Installation
Instructions and Procedures
CSV Import Guidelines
Connecting to an Existing Network Database
Creating a New Network Database
Entering Data at a Client's Office
Health Insurance Compensation for 2% Owners of S-Corps
Hide/Display State Forms
Install Procedure - Add private database
Install Procedure - Continue private database next year
Manually Importing Client Data From The Previous Year
Payroll System Database Reconstruction
Payroll System QuickBooks Import
Setting: Application Mode
Special Database Recovery Detail Instructions
Special Database Recovery Overview
Switching Between Single-User Mode and Network Mode
W2/1099: Transferring data between 1099-MISC form and 1099-NEC form
Where is the 4th Quarter 941 module for 2020?
Release Notes
Troubleshooting
Download/Install/Update Issues
After installation the desktop shortcut icon is wrong
CD install fails with message "Previous installation not found"
CFS Setup Runs Another Vendor's Installer
Error 12007 "Name not resolved" on Update from the Web
Error 12029 "Cannot Connect" on Update from the Web
Error 12031 when Downloading
Error 339 "File is not correctly registered" During Install
Error 339: CSCMD32.OCX etc failed to self-register
Error 339: THREED32.OCX is not correctly registered
Error 339: VSSPELL6.OCX failed to self-register
Error 35756 when Starting Program
Error 35761 when Attempting to Update
Error 35764 when Attempting to Update
Error 5001 on Installation
Error Message: "A previous version of [program] was not found..."
Error Message: "Not a Valid Win32 Executable"
Error Message: "Version of the application could not be determined"
Error Message: "Zip file damaged"
Mapped network drives are not visible during installation
Move Data Process Errors
Setup Stalls During Full Install
Still Running Old Version after Update
Update Setup Reports File Is Locked
Update Setup Stalls
Printing Issues
Error 16 when Printing Form
Error 2018: Page margins are too large, can't run report
Error 2019 when Printing Report
Error 429 when Printing Form
Error 482 when Trying to Print
Error 484 when Trying to Print
OCR-A (or OCR-ACFS) font is not properly installed
Printing paychecks freezes Payroll System
Printouts are crunched into a small area at the top of the paper
Program Crashes Without Error Message when Printing
Program Errors
"Error 9 Subscript Out Of Range" when trying to 'Add/Edit Payroll Data'
"Not Saved" message when saving Firm Information
"Not saved" message when entering or exiting program
"Small Fonts and Sans Serif can't be found" when Starting Program
"The feature you are trying to use..."
An error occurred during the move data process: -214...
Error 1004: Error Accessing Database
Error 1706: No valid source could be found for product ( ). The Windows Installer cannot continue.
Error 3022 in Payroll System
Error 3031 when Restoring Payroll Data
Error 3045 in Payroll System
Error 3049 in Payroll System
Error 3050 in Payroll System
Error 3051 in Payroll System Network Installation
Error 3051 when Restoring Payroll Data
Error 3051: The Microsoft Jet database engine cannot open the file...
Error 3075 in Payroll System
Error 3112 in Payroll System
Error 32765 when printing
Error 3343 in Payroll System
Error 339: component missing or not properly registered
Error 3421 when Restoring Data
Error 3633 when Starting Payroll System
Error 3800 in Payroll System
Error 380: Invalid property value
Error 381: Invalid property array index
Error 400: Form already displayed; can't show modally
Error 429: ActiveX component cannot create object
Error 429: You don't have an appropriate license to use this functionality
Error 480: Can't create AutoRedraw image
Error 48: Trouble loading DLL
Error 52: Bad file name or number
Error 5: Invalid procedure call
Error 63 and Error 380
Error 6: Overflow
Error 7 when Starting Program
Error 70: Permission Denied
Error 75: Path/File Access Error
Error 9 and Error 381
Error 9 and Error 63
Error 94 - Invalid Use Of Null: When Trying To Add/Edit Payroll Data
Error TX4OLE invalid property value 1-900
Error Using Font - There was an error using the font OCR-ACFS [Payroll System Only]
Form is missing text and/or graphics (boxes, shading and lines)
Items "Not Saved"
MICR Font Not Installed - The MICR font necessary to print on blank check stock is not installed
Message During Automatic Backup: Change Backup Location - The Specified Location Cannot Be Used For The Backup
Message that something "needs to be installed" or "is on CD"
Your Network Data Is Read-Only
Tutorials
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Utilities
- All Categories
- Instructions and Procedures
- Install Procedure - Add private database
Install Procedure - Add private database
Updated
by TYLER MONROE
Install Procedure - Private database
Some Payroll System users require that their own company not be in the general database visible to their own employees. Our recommended solution is to set up a private database on the computer of the person who does need access to that information. It is simple for that person to switch attention between the general database on the server and the private database on the particular workstation.
NOTE: This procedure describes the implementation for the first year of the private database. The procedure Continue private database describes the installation procedure for following years.
ADD DATABASE
In the Payroll Program go up to the menu bar and click on Utilities. At the bottom of the menu select Network Utilities: then select User List. Add a user with a name appropriate for the new database. Click on that user name and then click the OK button.
This brings you back to the normal display (three window screen). At the top, click on Configuration to bring up the Configuration dialog screen. Note at the top of the screen it identifies the user you just added.
In the middle of the left side is a box “Data Drive”. Use the dropdown arrow to select the “C:” drive. You will note that the large box below now has C:\ as the first line. Lower in that box, find CFSLIB and double click on it. Then below that line find the program folder for this year (e.g. PR2018), and double click on it.
If there is already a line below that containing the database name, like PR2018DB, then this step has already been done. Most likely at this point you will click the “Create” button to create the folder PR20nnDB. With the DB line highlighted click on the button “Save Settings.” Click YES to the question about creating the file. Then click “Close” to complete the creation of the new database.
BRING IN THE DATA
From the menu bar select Utilities. Then select “Restore Selected Clients” to open the “Restore Data” dialog box. There is a box with a dropdown arrow which should be pointing at the server. Use the tall box below that to double click on CFSLIB and then the program folder (like PR2018) and then on the database folder (like PR2018DB). This should make the “Next” button black and usable. Click Next to get to the next dialog box.
The next dialog shows a box with a list of all the clients. Click on the desired client to turn it blue for selected. Click “Finish” to accomplish the copy from main database to private database.
REMOVE FROM GENERAL DATABASE
Go up to the Menu and select Utilities - then Network Utilities - User list. Pick a user for the main database. Click on the appropriate client to select. Then use the DELETE button at the top of the window.
CLEAN UP LOOSE ENDS
Many people have the program configured to make a backup of the database when closing the program. If you have created a different user for a private database, you will want to also establish the private backup database for that user. Go up to Utilities and use Backup Selected Clients to create a backup folder on the C: drive (C:\CFSLIB\PR2018\BACKUP) or wherever you choose. When the backup is complete respond YES to the question about the location.
Note also that when a client is deleted from the main database using the Delete Client button, the data is not immediately deleted. It is still available in case the “Restore Deleted Clients” is needed. To finish the delete, open the database folder and remove the “Deleted” folder.