Troubleshooting

Download/Install/Update Issues

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27 articles by 3 authors

Printing Issues

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13 articles by 2 authors

Program Errors

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55 articles by 3 authors

Importing Data from the Prior Year: Only Client Demographic Data is Imported, No Client Folder Data is Imported

Problem. When importing client data from the previous year only client demographic data is imported. No data saved in client folders—like forms—is rolled over. Cause. This can happen when the prior-y…

Christopher H
Updated 1 week ago by Christopher H

Licensed software is stuck in demo mode

Problem. I purchased CFS software but it appears to running as a demo. <IMG> How can I fix this? Solution. Does the software use a License Code or MyCFS Login for registration? For more information s…

Christopher H
Updated 3 weeks ago by Christopher H

Troubleshooting internet connectivity

First, determine if any software from other companies also can't connect to the internet. If non-CFS software also can't connect to the internet. If the problem is not specific to our software, the p…

Christopher H
Updated 3 weeks ago by Christopher H

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