FAQ

"The current license code does not allow access..."

Problem. In Payroll System, the Module Library list is in red text instead of black text and a dialog appears, which says, "Not Licensed: The current license code does not allow access to the forms a…

Eric
Updated 7 months ago by Eric

Do W-2, W-3, 1099, or 1096 forms need to be printed on red forms or on plain paper in black ink?

Which forms need to be submitted on official red forms? Which forms are acceptable on plain printer paper? 1099 and 1096 The IRS requires the 1099 and 1096 forms to be on red Copy A forms (sometimes…

Eric
Updated 7 months ago by Eric

Does CFS support WA Cares Fund for Long Term Care benefits?

Starting in 2022, Washington state will have a new EE tax called WA Cares Fund for LTC. Starting with Payroll System 2022, the item will be added by default on new employers and it will prompt for it to be added on existing employers.

Eric
Updated 7 months ago by Eric

Finding a report of how many forms were prepared

Payroll System can generate a list detailing how many forms of each type were created for each employer (or payer). This procedure can also be followed in the prior year's program to estimate how man…

Eric
Updated 7 months ago by Eric

Hourly rate is updated but Payroll System is still calculating at old rate

Problem. A new hourly rate is typed in for an employee, but the program is still calculating at the old rate. Solution. The hourly rate must be changed before the check is created, instead of the oth…

Eric
Updated 7 months ago by Eric

How Do I ... ?

General. Customize, sort, or filter the Client List Delete Employees/Recipients Duplicate a Client Client List Options Delete Employees/Recipients Copy Current Client Client List Options Delete Emplo…

Greg Hatfield
Updated 5 months ago by Greg Hatfield

How do I fix a duplicate reporting?

W2 files. Login to BSO. Click Submit a Formatted Wage File.. Search Submission Status. Look for the WFID file. Click under Submission Details. Click Further Action. If the submission has not been pro…

Eric
Updated 7 months ago by Eric

Printing SSA-approved, black scannable W-2 forms

Our W2/1099 program prints SSA-approved W-2's (and W-3's) on regular printer paper , from the Print Forms dialog. In Payroll System , select W-2/1099 Information Returns in the Select Program To Disp…

Eric
Updated 7 months ago by Eric

Printing SSA-approved, black scannable W-3 forms

Our W2/1099 program prints SSA-approved W-3's (and W-2's) on regular printer paper. W-3 forms are printed from the W-3 - Transmittal of Wage and Tax Statements module. Open the Form W-3 module. There…

Eric
Updated 7 months ago by Eric

The modules in W2/1099 are in red text instead of black text

Problem. With W-2/1099 Information Returns selected, the modules listed in the Module Library are in red text and are inaccessible. Normally, they are in black text. Sometimes it is attended with a d…

Eric
Updated 7 months ago by Eric

What's New In Payroll System

New program features are constantly being implemented. These features are a result of user input. Rather than call us, we recommend that you enter any suggestions or comments on our website. This giv…

Greg Hatfield
Updated 2 months ago by Greg Hatfield

When will Form 940 be released?

Problem. When 940 - Employer's Annual FUTA Tax Return module is opened, Payroll System shows "Approval Pending. Form 940 is an annual form. An internet update during the 4th quarter will provide the…

Eric
Updated 7 months ago by Eric

When will my program be released (or when will it be updated)?

CFS programs are released throughout the year. Programs are also updated throughout the year as well. Generally, there are two quick ways to see if you have the latest program(s). If waiting for the…

Eric
Updated 7 months ago by Eric

Where is the 4th Quarter 941 module?

Creating a new Form 941 for a client for the 4th quarter. Usually, Form 941 appears but once in the Module Library. Due to a mid-year form revision, however, each quarter of Form 941…

Eric
Updated 7 months ago by Eric

Where's my W2/1099 program?

Are you sure you ordered it? Many of our customers order both the 941/940 and the W-2/1099 components of the Payroll System. However, because 941/940 is released at the beginning of the year and W-2/…

John Logue
Updated 7 months ago by John Logue

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