FAQ

"The current license code does not allow access..."

Problem. The following error comes from attempting to use modules you are unlicensed for. But you may be wondering "But I bought said module, why does it still say I cannot use it" This article will…

Eric
Updated by Eric

Do I have to buy the Payroll Network license for every Payroll System program I have?

No. The Payroll System Network Upgrade covers any combination of Payroll System products for a given year. For example, someone who has the LivePayroll and W2/1099 programs can network both of those…

Michael Toney
Updated by Michael Toney

Do I have to buy the W2/1099 program even if I have LivePayroll?

Yes, assuming that you want to generate W-2 and/or 1099/1098 forms. CFS sells 4 Payroll System programs: LivePayroll (which includes 941/940). 941/940. W2/1099. Payroll Corrector. Additionally, users…

Michael Toney
Updated by Michael Toney

Do I need to buy the W2/1099 program and W2/1099 e-file Add-on in order to electronically file W2/1099 returns?

CFS W2/1099 software allows users to create and print an unlimited number of W-2 and 1099 series forms for multiple employers/payers. Although part of CFS Payroll System, the W2/1099 software can fun…

Michael Toney
Updated by Michael Toney

Do W-2, W-3, 1099, or 1096 forms need to be printed on red forms or on plain paper in black ink?

Which forms need to be submitted on official red forms? Which forms are acceptable on plain printer paper? 1099 and 1096 The IRS requires the 1099 and 1096 forms to be on red Copy A forms (sometimes…

Eric
Updated by Eric

Does CFS support WA Cares Fund for Long Term Care benefits?

Starting in 2022, Washington state will have a new EE tax called WA Cares Fund for LTC. Starting with Payroll System 2022, the item will be added by default on new employers and it will prompt for it to be added on existing employers.

Eric
Updated by Eric

Does Payroll System have password protection?

Payroll System is protected by Windows login security and does not have a program password feature. To isolate any Payroll System clients so they cannot be accessed by other Payroll System users on a…

Eric
Updated by Eric

Finding a report of how many forms were prepared

Payroll System can generate a list detailing how many forms of each type were created for each employer (or payer). This procedure can also be followed in the prior year's program to estimate how man…

Eric
Updated by Eric

Hourly rate is updated but Payroll System is still calculating at old rate

Problem. A new hourly rate is typed in for an employee, but the program is still calculating at the old rate. Solution. The hourly rate must be changed before the check is created, instead of the oth…

Eric
Updated by Eric

How Do I ... ?

General. Customize, sort, or filter the Client List Delete Employees/Recipients Duplicate a Client Client List Options Delete Employees/Recipients Copy Current Client Client List Options Delete Emplo…

Greg Hatfield
Updated by Greg Hatfield

How do I fix a duplicate reporting?

W2 files. Login to BSO. Click Submit a Formatted Wage File.. Search Submission Status. Look for the WFID file. Click under Submission Details. Click Further Action. If the submission has not been pro…

Eric
Updated by Eric

Printing SSA-approved, black scannable W-2 forms

Our W2/1099 program prints SSA-approved W-2's (and W-3's) on regular printer paper , from the Print Forms dialog. In Payroll System , select W-2/1099 Information Returns in the Select Program To Disp…

Eric
Updated by Eric

Printing SSA-approved, black scannable W-3 forms

Our W2/1099 program prints SSA-approved W-3's (and W-2's) on regular printer paper. W-3 forms are printed from the W-3 - Transmittal of Wage and Tax Statements module. Open the Form W-3 module. There…

Eric
Updated by Eric

Prior Year Electronic Filing

e-filing W-2s and 1099's. You must use the current year's W2/1099 e-File Add-on software to e-file prior year's returns. The current W2/1099 E-File Add-on module supports current year filing as well…

Suzette Ciplickas
Updated by Suzette Ciplickas

The modules in W2/1099 are in red text instead of black text

Problem. With W-2/1099 Information Returns selected, the modules listed in the Module Library are in red text and are inaccessible. Normally, they are in black text. Sometimes it is attended with a d…

Eric
Updated by Eric

What's New In Payroll System

New program features are constantly being implemented. These features are a result of user input. Rather than call us, we recommend that you enter any suggestions or comments on our website. This giv…

Greg Hatfield
Updated by Greg Hatfield

When will Form 940 be released?

Problem. When 940 - Employer's Annual FUTA Tax Return module is opened, Payroll System shows "Approval Pending. Form 940 is an annual form. An internet update during the 4th quarter will provide the…

Eric
Updated by Eric

When will my program be released (or when will it be updated)?

CFS programs are released throughout the year. Programs are also updated throughout the year as well. Generally, there are two quick ways to see if you have the latest program(s). If waiting for the…

Eric
Updated by Eric

Where is the 4th Quarter 941 module?

Creating a new Form 941 for a client for the 4th quarter. Usually, Form 941 appears but once in the Module Library. Due to a mid-year form revision, however, each quarter of Form 941…

Eric
Updated by Eric

Where's my W2/1099 program?

Are you sure you ordered it? Many of our customers order both the 941/940 and the W-2/1099 components of the Payroll System. However, because 941/940 is released at the beginning of the year and W-2/…

Michael Toney
Updated by Michael Toney

Why can't I access the Payroll Corrector program?

The most common reasons why someone cannot access Payroll Corrector are: They have not purchased the program. They have not downloaded the program. They purchased and downloaded the program but have…

Michael Toney
Updated by Michael Toney

Why can't I access the W2/1099 program?

The most common reasons why someone cannot access their W2/1099 software are: They have not purchased the program. They purchased the program (and updated to a version that includes W2/1099) but have…

Michael Toney
Updated by Michael Toney

Why don't you sell Payroll System as a package?

Why don't you sell your Payroll System as a single package? Why are the components sold separately? Our Payroll System is broken into modules: LivePayroll , 941/940 , W2/1099 , W2/1099 e-File Add-on…

Eric
Updated by Eric

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