Account Management

Can I get a user’s manual for CFS programs?

A user's manual is not available for CFS programs. However, there are various types of help available: A Windows Help file can be accessed from the program's Help menu or by pressing the F1 key, whic…

John Logue
Updated 1 month ago by John Logue

How do I contact CFS for technical support?

If you can't find the solution to your problem here in our knowledge base, there are other resources, including links to Chat Support and a Technical Support Request form, on the Technical Support pa…

John Logue
Updated 1 month ago by John Logue

Where can I get help for Fill-N-Print?

For technical support for the Fill-N-Print tax forms program, please call the following toll-free number: (800) 909-8340. Support is available from 8:00 AM to 6:00 PM eastern time with extended hours…

John Logue
Updated 1 month ago by John Logue

Why can't I order forms and envelopes over the phone?

We are happy to take your software order over the phone, but we ask that orders for forms and envelopes be submitted in writing. We want to be sure we send you the exact type and quantity of form and…

John Logue
Updated 1 month ago by John Logue

Why didn’t you tell me to renew my programs?

We did! Or at least we tried to. CFS mails postcards reminding customers to renew in April, July, and September. We send multiple email reminders from mid-April through December. We even make courtes…

John Logue
Updated 1 month ago by John Logue

Why do I need a MyCFS account?

A MyCFS account allows you to: View your renewal notice and renew your CFS products,. View your order history ,. Track UPS shipments,. Look up your license codes ,. Notify us of a change of address o…

John Logue
Updated 1 month ago by John Logue

Why does CFS no longer send renewal packets?

Prior to 2019, we sent customers a renewal packet in the spring, summer, and fall, containing a renewal form, a catalog, a newsletter, and a business reply envelope. In 2018, the Supreme Court determ…

John Logue
Updated 1 month ago by John Logue

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